Business Applications

Single Store Desktop Application (Windows) Roster Faster Key Benefits:
Immediately save up to 2 hours per week by rostering dynamically.
Stop wasting time with re-keying and copying information in spreadsheets forever!
Roster within set company wage budget parameters.
You see how much you are spending as you add Staff to the roster. By enforcing rostering with wage budgets you stay on target for the year thereby making a further saving in expenses.
Save more time with sophisticated Roster duplication.
You can duplicate weeks or Staff within weeks into new weeks. Saves massive amounts of time on re-keying information.
Eliminate time wasting spreadsheets, paper, and useless post-it notes.
Easily notify staff by email about availability requirements.
Integrated email and telephony options to make follow ups a breeze.

Retail Performer labours on behalf of Store Managers by Rostering Salespeople cost-effectively, and instantly produces Statistical Performance KPI's (Key Performance Indicators) about their individual sales performance on a daily, weekly, and quarterly basis.
Tracking individual sales performance enables instant identification of each individual Salesperson's MOST deficient selling skill, and dynamically guides the Store Manager precisely how to coach that 'deficient' skill.
Retail Performer gives total control to Store Managers over the only two Operational Expenses within their grasp: Staff Wages and Sales Performance.
Retail Performer is guaranteed to increase your sales revenue because each individual Salesperson improves at those skills that yield the greatest increase in sales. It is an enabling process that lets you fine tune each Salesperson's sales techniques.
Retail Performer's Core OO engine is based on the internationally acclaimed Friedman System, a tried and tested model for Retail Business Management used by hundreds of thousands of Retail Shops world wide.

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.
The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. (Step 2) Setup your Help Desk Knowledge Base. Information is power. Dont let this power stay only into your head. Multiply it by sharing it with others. How? Write down all of your technical knowledge. (Step 3) Start Receiving Customer Requests. Start up your engine! Receive calls from your customers. Check immediately the status of your customer. Is he in a contract? (Step 4) Put Customer Requests and Technicians on Scheduler. See your schedule in a time table. See all of your appointments (strictly technical or of any other nature). Examine the schedule totally or separately for any of your technicians. (Step 5) Complete the Customer Requests. Now that everything is put on schedule, all that has to be done is to give each of your technicians his daily schedule. By the end of the day, set all of the completed requests as completed to your books.

Comfy Hotel Reservation assists hotels, apartments, b&b accommodations, motels, guest-houses or holiday homes in managing and maintaining reservations. The system is fully scalable and designed to provide extensive flexibility and varied choices. Hotels and travel agents can achieve maximum time efficiency and best costs in processing reservations. This modern and extremely handy program makes management a real pleasure. The program enables users to switch between profiles to view the reservation of any room, it is also possible to view multiple rooms simultaneously or open the reservations of several rooms at the same time. Comfy Hotel Reservation can maximize yield and minimize unsold room nights for hotels of any size and market orientation. Managing repeat customers and recording customer preferences helps you to retain your customers. All profiles data is protected with a password preventing unauthorized access. The program has the Auto Backup feature that allows saving the data to the secured archive. The program also has a built-in Print Designer, which offers a variety of original templates and options to make a fine and clear printout of a schedule. What is important, the data from Comfy Hotel Reservation can be exported to many different formats, like MS Outlook, XML, HTML, XLS and TXT. Supports all versions of Microsoft Windows.